Trust Center

At Casepoint, we take legal and regulatory obligations seriously. All commercial activities are conducted in accordance with applicable laws and are reviewed in consultation with our legal counsel as appropriate. If you have any questions or require additional information, please contact us.

Casepoint provides secure, resilient, and enterprise-grade hosting that customers can depend on. Our platform is supported by robust risk management practices, including proactive threat mitigation, continuous monitoring, and comprehensive business continuity and disaster recovery programs with defined recovery time and recovery point objectives (RTO/RPO). Detailed information on our security controls and recovery capabilities is available upon request.

Casepoint conducts ongoing self-assessments as part of our commitment to maintaining and enhancing our security and compliance posture. We complete industry-standard security questionnaires and can provide these materials upon request.

Casepoint is committed to protecting customer data privacy through a comprehensive program aligned with industry best practices and applicable data protection regulations. We implement policies and controls designed to support lawful data processing, data minimization, and secure handling of personal information. Additional details regarding our data privacy practices and compliance framework are available upon request.

Casepoint enforces strict access control measures supported by role-based access control (RBAC), least privilege principles, and strong authentication mechanisms. Access to systems and data is continuously monitored, reviewed, and audited to ensure only authorized personnel have appropriate access. Additional details regarding our access control policies and procedures are available upon request.

Casepoint maintains a comprehensive endpoint security program aligned with industry best practices, including endpoint protection, device hardening, regular patch management, and continuous monitoring. These controls are designed to safeguard systems against threats and ensure the security of enterprise devices accessing the platform. Additional details regarding our endpoint security practices are available upon request.

Casepoint maintains a secure network architecture designed to protect against both external and internal threats. Our network security program includes layered defenses such as firewalls, intrusion detection and prevention systems, network segmentation, and continuous monitoring to safeguard corporate systems and data. Additional details regarding our network security controls are available upon request.

Casepoint maintains a comprehensive corporate security program supported by internal policies, procedures, and employee awareness initiatives designed to uphold a high standard of security. These measures include personnel security practices, security training, and governance processes to protect company assets and sensitive information. Additional details regarding our corporate security practices are available upon request.

Casepoint actively monitors the security posture of its web applications and external attack surface using industry-recognized security rating tools and practices. We are committed to maintaining strong security performance and will make ratings from reputable public security assessment organizations available as they become published. Additional details regarding our security monitoring and ratings may be provided upon request.

Casepoint maintains a dedicated risk management program overseen by qualified personnel responsible for identifying, assessing, and mitigating security risks. Our approach includes ongoing risk assessments, continuous monitoring, and the implementation of controls to address identified threats and vulnerabilities. Additional details regarding our risk management framework and practices are available upon request.

Casepoint maintains a comprehensive asset management program supported by formal policies and procedures to ensure all hardware, software, and information assets are properly inventoried, tracked, and secured. This includes ongoing asset monitoring, ownership assignment, and lifecycle management to reduce risk and protect company and customer data. Additional details regarding our asset management practices are available upon request.

Casepoint maintains a formal change and configuration management program to ensure all system changes are properly documented, reviewed, tested, and approved prior to implementation. This process includes controls to manage configuration integrity and minimize risk to system stability and security. Additional details regarding our change management practices are available upon request.